Customer Mgmt & Guest Profiles

Know every guest

Auto-segmented by RFM, with full visit history.

See it in your morning text
Know every guest

What you can do

  • Full visit history, formulas, preferences, and notes per guest
  • Auto-segments into VIP / Loyal / At-Risk / Lost (RFM)
  • Filter by spend, last visit, source, birthday, or membership
  • Before/after photos and consult notes on every visit
  • Lifetime value and rebooking rate at a glance
  • One tap from a segment to a targeted campaign

Why LorvenPOS

Why salons run this on LorvenPOS

Every other salon tool makes you log in and go dig for the number. LorvenPOS turns this feature's data into your morning text, yesterday's results and the one action to take today, before you open.

See the daily SMS intelligence

Questions, answered

Guests auto-segment into VIP, Loyal, At-Risk, and Lost using RFM, and you can filter by spend, last visit, source, birthday, or membership.

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Membership & Packages

Prepaid bundles and memberships that auto-redeem at checkout.

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Loyalty & E-Vouchers

Earn per visit or per dollar, auto-rewards, and digital vouchers.

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Gift Cards

Digital gift cards customers buy online and redeem in-chair.

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Your whole salon,
running itself.

Booking to payroll, and the morning text. Book a demo.

Works with Square, Clover & your existing booking.